I Was Deceived by the Voila Mattress Company

AFTER 2 YEARS I AM UPDATING THIS POST REGARDING THIS COMPANY.  I WAS DECEIVED, AND I AM UNIMPRESSED.  AS OF TODAY, MY VOILA MATTRESS IS FALLING APART, AND THE COMPANY VIOLA BOX IS OUT OF BUSINESS.

After two years of using their mattress, I am unimpressed.  As of today, I cannot contact the company regarding our issues. They have gone out of business, jumped ship, and are not taking accountability for their mistakes.  After about 6 months, our mattress started to bulge out the sides, and I tried to contact them.  They said they would fix the problem….

The next time I tried to contact them, the operator over the phone said the number was disconnected.  The email address came back as no longer in use.  The website is gone.  

After two years, I have not been able to get anything from this company as far as help.  We have a mattress that is bulging on both sides, and every morning I wake up stiff and sore.  I am now fully aware I will probably have to purchase a new mattress….after two years! What a joke.  

I am sorry that I endorsed this company.  I am sorry I recommended you buy one too!  I guess every once in a while, it just doesn’t pan out.  This time it didn’t.

If you did purchase one, I am surely sorry.

I would love to hear if you have had problems with your voila mattress.  

 

First, I need to say that this is not one of my usual posts.  This is not DIY or design.  But, oh it is soooo good.

 Well, the jury is in folks.  And they have so much good to say!  I am giving you my Voila Mattress review!

Why I switched my sleep number bed for the new Voila bed! Check out my Voila Mattress review and see for yourself!

 I really feel lucky.  Like, I am feeling so lucky to be able to get a better nights sleep.  Which about a month ago, I just wasn’t getting.  You may have seen my previous post, where I talked about this new, really cool Voila Mattress that I received, and I even posted a video of us un-boxing it, which was so fun, I’ll even share it on this post.  If you wander what can be so fun about un-boxing a mattress, well take a look!

 

So, going back the my first post, I was excited to try this Voila Mattress out and give you an honest and candid review after I had a chance to sleep on it for a while.  

Now, I started out a bit skeptical, because it has been really hard to find a good mattress that works well for both me and my husband.  He is, I guarantee you, the most high maintenance sleeper.  No joke!  And he will admit to it.  We both like our sleeping arrangements differently, and so I worried that this mattress would not address all of our issues.  Boy was I wrong.

Why I switched my sleep number bed for the new Voila bed! Check out my Voila Mattress review and see for yourself!

I am not going to fill this post full of fluff and love over a mattress, but I am going to tell you this.  I have slept better, fallen asleep quicker, and woke up with less neck and back aches than I did before.

My husband, now he was a shock.  The first morning after sleeping on it, he said he was in love.  He said, “I can’t ever find a mattress that supports my lower back, and this one did!”  Now, let me just tell you.  He is 6 foot 5 inches, and about 275 pounds.  Not a small guy.  But, he absolutely LOVES this mattress.  I am not lying.  He things its the cats meow.  We recently went out of town for a few days and we were both very sad to have to leave our new beloved Voila Mattress.  

Now…..if you are wondering which of their mattresses we have, I got the Plush mattress.

Why I switched my sleep number bed for the new Voila bed! Check out my Voila Mattress review and see for yourself!

 They have 3 different firmness levels.  Plush, Medium, and Firm.  My husband likes a soft bed ( but one that has support), so I decided the Plush was the way to go.  I was worried it would be too soft, but I had read some reviews where others has said it was not as soft as one would expect(in a good way), so that is what I chose since I really did not want a firm bed.

Why I switched my sleep number bed for the new Voila bed! Check out my Voila Mattress review and see for yourself!

And I will agree, its soft, but not  nearly as soft as I feared, which is a good thing!  When I first laid down on my side, which is how I sleep, I tried to take note of how it felt.  I could feel it forming to my body.  Usually I would be a little scrunched at the waist, and my legs would be at an odd angle, this time, I could feel my back was more straight, and that my neck and body felt more aligned.  

Now, its my children who I have to listen to.  The choir of complaints!  Not bad complaints.  Complaints that they don’t have one in their room!!  

Just see these two silly gooses.  They are always crowding my space when I am trying to make my bed!  

Why I switched my sleep number bed for the new Voila bed! Check out my Voila Mattress review and see for yourself!

There are so many things about these photos that crack me up.  What about that creepy eye my son is giving way in the background.  Haha!

Why I switched my sleep number bed for the new Voila bed! Check out my Voila Mattress review and see for yourself!

Sometimes they get a visitor! 

Why I switched my sleep number bed for the new Voila bed! Check out my Voila Mattress review and see for yourself! Even my German Shepherd loves it!

I had to capture these moments, because they are few and far between.  Pssssst……don’t tell my husband that there was a dog on his bed.  He will not be to happy 😉

Why I switched my sleep number bed for the new Voila bed! Check out my Voila Mattress review and see for yourself!

But really, its is their favorite place to be now!  So, there many be some additional Voila Mattresses coming to our home in the future.

Why I switched my sleep number bed for the new Voila bed! Check out my Voila Mattress review and see for yourself!

Why I switched my sleep number bed for the new Voila bed! Check out my Voila Mattress review and see for yourself!

For now, I am going to let them whine and complain, because as much as they do, they are some of the most spoiled kids I know.

So, all in all, this mattress is, well, wonderful.  That’s not fluff my friends.  Because at the end of the day, I have to sleep on it! I would not recommend anyone buying something that I did not fully love!  And if I love it, I am going to show it and share it!

Why I switched my sleep number bed for the new Voila bed! Check out my Voila Mattress review and see for yourself!

This mattress is the perfect combination between soft, with a firm hold to it.  It is a hybrid mattress.  A hybrid mattress is a mix between memory foam and coil springs, which is why this mattress can be compressed, rolled up, and shipped to its customers easily.  And let me tell you it is so cool to see it take shape!

There is so much good about this mattress:

  • Breathable mesh fabric
  • High quality memory foam
  • Talalay Latex
  • 768  count 5 zone pocket coils
  • Triple layer side support (so even if you are on the edge of the bed, you still feel like you’re being cradled)
  • Available on any base
  • 100 night trial
  • Comfort exchange
  • 10 year warranty
  • 3 firmness options

If you want to learn more about this mattress, check out their website at VoilaBox.com

Why I switched my sleep number bed for the new Voila bed! Check out my Voila Mattress review and see for yourself!

Guys and gals, you truly cannot go wrong by trying this mattress out.  Give it a month, heck give it 100 days!  They give you a comfort guarantee!  If you don’t like it after 100 days you can return or exchange it for a different firmness!  They also have financing available for withe 3, 6, or 12 months! And compared to other mattresses I thought the price was pretty dang good!   

In my opinion, the risks far outweigh the benefit of trying this mattress out!  

So, if you are struggling for a good nights sleep, have comfort issues, or just want to try something new, check this Voila Mattress out!  You will not be disappointed.  I wasn’t!

Give it 100 days.  Its just that simple.

I hope you will trust my Voila Mattress review and try it out for yourself!

Have a great day….or maybe…. a good nights sleep!

 

 

 

4 Comments

  1. Thanks for sharing a complete review on voila mattress, One of the best thing that I like about this mattress it comes with 3 different firmness levels. It will provide more comfort.

  2. I have had two Voila mattress. The first one started to bulge after having it less than two years. I was able to contact them last year, and sent them several pictures as proof, and they sent us a new mattress. I’d like to say it ends there, but it doesn’t. Just about a week or two ago, this mattress started bulging, same side , same area. It hasn’t even been a year!
    I tried contacting them by phone today, and got a recording that the number was out of service, or didn’t exist. My husband tried to find their website, and couldn’t find it. So I guess that’s that. I’ll just have to turn the mattress, and lie on the opposite side. I’m not a big person in case someone is wondering.

  3. Thank you SO much for updating your post! I too was deceived by Voila Mattress. I did a sponsored post for them and chased them for a year for a replacement because it was falling apart. And I asked them out right if they were going out of business and they told me “no”. Low and behold, a few months later they disappeared. And YES, that mattress is completely falling apart. I’m disgusted with this company.

  4. I had the same problem, bought the plush Voila mattress in 2018, and by 2020 it had started bulging from both sides. Can’t believe they went out of business! Definitely spent too much on an unreliable company! Guess you never know how long they’ll be around even if they seem legit…

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